What our Customers are saying
I'm from Maine. I bought a Waterford Trinity MK II wood stove a number of years ago. This past winter the side handle axel broke. I took to a welder to get a temporary repair just to get me through the winter. I called Lehman's Hardware who's the distributor for Waterford Stanley here in the US. They told that the part is $89 just for the metal axel shaft, also it would take 6 months . 7 months goes by I called Lehman's. Part isn't in was told that they have for the container from overseas to arrive. Anyway to make a long story short I called Waterford Stanley in Ireland to get the part myself (winter is just around the corner) again I was told Lehman's their distributor. Then they told me about Tom Curran. I was given the number called them talked to a girl named Alison very pleasant. She took down my number and email. The next day I got an email from Austin Curran with diagram of my stove asking what part I need. I sent one back. told him I needed the shaft, spacer, bolt and wooden handle. The next email from him said it would come to $66 that included shipping. It's October 10th and I sitting here writing this review with a fire in the stove and a new handle on the door. This company goes the extra mile to get what you need. I'll remember that when I need another part. Cheers.
Excellant service. Very helpful and competent customer care. Good quality product delivered promply (next day delivery) Highly recommended supplier.
Just a quick response to dealing with your company.
I must compliment your company on being the most prompt on line shopping I have experienced.
The items were exactly as described well packaged and really prompt delivery.
I will and would highly recommend your company to others who need stove parts.